You can't validate whether something works against nothing
We don't know enough about our users to test— we can't jumping into UX design refinement, or usability testing. (Because we'll be testing against our own assumptions based on our own mental models).
Today we'll produce a user interview plan and learn about the human element of conducting user interviews. At the end of this session we will have a full fledged plan to pass off to the people working on the project to implement—they'll be able to go out and conduct these user interviews.
Nuances of facilitating responses (allowing pauses, "mms")
We should now have a working plan to pass off to the people working on the project to implement—they'll be able to go out and conduct these user interviews. The analysis and results of these user interviews will result in:
Design Research Is is a resource (in progress) that is being worked on in the open to collect techniques, resources and case studies/context for human centered design research. We'll be adding to it after this workshop and are planning to do a soft launch later next week. Keep an eye out for it!
This study is about understanding opinions and perspectives on __________. We seek to understand the emotions, motivations, pain points and successes of __________ in order to inform and inspire our work at/on __________.
Your participation in the study is strictly voluntary. You may refuse to answer questions or carry out tasks and may end your participation at any time.
We may be photographing some of your computer screens, mobile phone screens, your home and yourself during this study. All of our conversations and images from this session will be kept confidential. All data will be used only by us as part of our research.
We will keep your name and all other identifying information about you confidential, it will not be associated with your data. In fact, you can choose the fictitious name that we use to identify you. We may share quotes and photographs with other members of our research team now or for future projects on the same theme.
If you have any questions about the research, you may telephone __________ at __________ or email __________@__________. If you agree to take part in the research, please sign the form below and keep the other copy of this agreement for your future reference.
____ In exchange for your participation you will receive $__________.
I have read and uphold all the statements made in this consent form.
Researcher signature Date
I have read this consent form and I agree to take part in this research.